We're Happy to help

At Tilaa we aim to offer you the best service and quality. Our expert support team is fully at your disposal or get an instant answer from our knowledge base.


Open your ticket directly from your dashboard

Are you an existing customer? We can offer the best help if we can link your question to your VPS set-up. Therefore, we advice you to open a support ticket directly from your dashboard in my.tilaa.com.

This is how it works

Go to my.tilaa.com. Navigate to: dashboard > Support > Submit a request and you will receive an answer within the hour.

Curious to find out more about the different levels of support that we offer? You can chose between standard (free) or specialized (paid) and read all about it in this article in our Knowledge base.